Our beliefs

• We believe that everyone has the right to access to justice.
• We believe making a compensation claim should be clear and simple.

Our ethics

• We only help genuine claimants.
• We will never cold call anyone.
• We will not give your details to other organisations, unless you tell us to.
• Any testimonials used on our websites are genuine. We only use quotes from clients and images of clients if they expressly give us permission to do so.

Our promises

• We aim to answer more than 90% of calls within three rings.
• Our advisors will listen to your case and put your needs first.
• We will tell you about each step in the process so you know what to expect.
• Our solicitors are specialists and members of the Law Society, APIL (Association of Personal Injury Lawyers) and PNLA (Professional Negligence Lawyers Association).